Salesforce

"Transform your customer experience with future-ready
digital solutions that drive the growth of your businesses"

Overview

We enable our clients’ digital innovation by leveraging the Salesforce platform and Aggwan’s to deliver superior customer experience, increase productivity and user adoption.

Goals Reached

We are passionate and committed to customer success and provide managed solutions to maximize salesforce investments’ value
Aggwan’s CoE comprised of certified Salesforce experts keep your business running optimally. We promote innovation and continuous learning and conduct periodical training to upskill and cross skill our associates. Our experts will closely work with you to review architecture, chart out a feasible plan and solution, enhance user adoption and oversee Salesforce deployments

Implementation
Managed Services
Continuous Quality
Integrations Services
Analytics
Advisory Services

IMPLEMENTATION SERVICES

Implementing Salesforce into your organization helps in achieving customer satisfaction and a visible customer journey. Maximize potential and convert opportunities into revenue as we implement the right solutions that fit your business.

Our methodology

From our diverse experience and exposure, we adopt blended agile implementation methodology, which delivered consistent results for our customers

What do we do?

We enable the business to make the best use of Salesforce applications and Platforms. Our Salesforce implementation services bring in the best practices from various industries to improve productivity and profitability

  • Solution design

  • Low code declarative solutions

  • Customizations

  • Enabling Salesforce Devops

  • Lightning web components

  • Custom data integration

  • Environment management

  • Documentation

Managed Services

  • Continuous Support

    We provide Salesforce Support Services that help the admin thrive with integration, monitoring, troubleshooting, and custom Salesforce API integrations.

  • Consulting

    We provide advisory and consulting services to embrace and adapt to the dynamic needs of a business.

  • Administration

    As a certified Salesforce partner, you can rely on us as we take care of all the task related to the admin and the advanced configurations.

  • Continuous innovation

    We continue to develop and deliver new projects that help the business stay ahead of the curve. Our Salesforce developer’s liaison with the business units and administrators to ensure a seamless transition to the support teams.

  • Training & Adoption

    We provide custom-made training to organizations and the business needs and increase user adoption and maximize the ROI on the applications.

Ensure the technology aligns with your business goals by making the most out of Salesforce. Incorporating the latest functionality and features that ease the business process and increase the efficiency within stipulated time and budget.

Aggwan is a pioneer in multi-cloud IT solution with a global footprint in America, Canada and India. We have time-tested expertise in enabling end-to-end cloud services and, solutions for various industries with proven results.

What do we do?

We provide comprehensive Administration, architecture, development, integrations, and Consulting services to focus on your core business rather than the technology. Our SMEs work directly with your business units, and IT teams to exploit and derive maximum value out of the Salesforce applications.

Continuous Quality Services

Experience faster, efficient, and Quality testing amidst increasing changes in your Salesforce applications at a fractional cost.

Leverage our deep experience and expertise in the Salesforce ecosystem to deliver the best testing automation solutions using CloudTestr.

What are the key challenges?

  • High Operational costs due to Manual Test runs
  • Longer Test cycles
  • Multiple integrations with other applications
  • Limited control and portability
  • Suboptimal productivity
  • Excessive time spent on documentation and dashboards
  • Test Automation

    Automated test planning and blueprint
    Predictive and path analysis
    Roles & privileges to users to manage test scripts

  • Zero Coding

    Automate complex workflows without a single line of code
    Facilitate reusable business components

  • Compatibility

    Salesforce Classic, Lightning, and Visualforce
    Multiple environments, browsers, and devices

  • Key Business scenarios

    Aligned with Salesforce upgrades and roadmap.
    100 + Prebuilt test cases
    Advance release insights

  • Integrations & Reporting

    Web Services (SOAP/Restful) to integrate your tests with enterprise systems.
    API testing, backend, and middleware
    Actionable analytics and reporting dashboards
    Integrated CI/CD executions

Integration Services

Enterprise systems should operate together within the organization. Bringing the essential components of your business together to achieve unified business flow through our Salesforce integration services.

What do we do?

We seamlessly integrate data and applications to enable all the business processes to run coherently, which helps organizations to innovate and grow rapidly and simultaneously deliver a better experience at every customer touchpoint

  • MuleSoft consulting

  • MuleSoft architecture and development

  • Support and Maintenance for MuleSoft

  • Framework’s assessment & analysis

  • Cloud and frameworks integrations

  • Custom connectors and database Integrations

  • Strategic Salesforce API integrations

Analytics Services

  • Sales Analytics

  • Service Analytics

  • Marketing Analytics

  • Customer 360

  • Tableau for Enterprise BI

Uncovering actionable insights in the business and customer data to accelerate business growth based on data-driven insights with Salesforce Analytics. Leveraging AI to discover business insights, forecast results, drive efficiency, and move with the market trends.

What do we do?

We help organizations in utilizing data from all touchpoints to derive meaningful insights to make data-driven decisions. Our industry-specific prebuilt reports and dashboards

Advisory Services

Transform your business with the guidance of certified industry experts to align with your business objectives.

Align the business goals, purpose, and strategies with the organization’s CRM strategy for experiencing continuous growth. We enhance an existing CRM strategy through in-depth requirement analysis, assessment, designing, and implementation

What do we do?

Our best Salesforce architects use their expertise that enables you to implement smart solutions across every cloud. We provide best-in-class practices of solutions and architecture with a comprehensive roadmap for implementation and the user adoption of Salesforce Applications to maximize your ROI

  • Architecture & Planning

    Our certified Salesforce experts help organizations implement various cloud solutions and help in crafting a strategy for Multi-Org consolidation, optimizing Salesforce licenses, and Lightning migration.

  • Health Check

    We review your business processes, evaluate the performance of your existing Salesforce system by baselining with the best practices to identify the gaps in automation, user adoption, and support activities to suggest actionable recommendations.

  • Optimize Customizations

    Our certified experts review the customizations and provide alternative Salesforce Advisory solutions with a declarative approach.

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